Effective Date: October 01 2026

Welcome to TDP Video Productions. These Terms of Service describe the terms and conditions that apply when you access our website, request information, schedule a consultation, purchase services, or otherwise work with TDP Video Productions, a Creatability LLC brand.

By using this website or engaging our services, you agree to these Terms. If you do not agree, please do not use this website or our services.

1. About TDP Video Productions

TDP Video Productions provides commercial video production, marketing-focused video strategy, editing, social media video content, testimonials, product demos, brand stories, and related creative services for businesses.

TDP Video Productions is part of the Creatability LLC brand.

Business Address:
4695 Chabot Dr, Ste 200
Pleasanton, CA 94588
United States

Phone: (925) 892-3000

2. Use of This Website

You may use this website for lawful purposes only. You agree not to:

- Use the website in a way that violates any applicable law or regulation.

- Attempt to gain unauthorized access to the website, servers, systems, or data.

- Copy, scrape, reproduce, or misuse content from the website without permission.

- Submit false, misleading, or unauthorized information through any form.

- Interfere with the normal operation or security of the website.

We may restrict or terminate access to the website if we believe these Terms have been violated.

3. Services

TDP Video Productions offers video production and related creative services, which may include strategy sessions, pre-production planning, filming, editing, AI-enhanced editing, captioning, formatting, social media cutdowns, website video assets, testimonial videos, product demos, and other deliverables.

The exact scope, timeline, pricing, deliverables, usage rights, and payment terms for any project will be outlined in a separate proposal, invoice, service agreement, statement of work, or written communication.

If there is a conflict between these Terms and a signed written agreement between you and TDP Video Productions, the signed written agreement will control.

4. Consultations and Strategy Calls

We may offer free consultations, strategy calls, or project discovery sessions. These calls are intended to evaluate your needs and discuss possible services.

A consultation does not create an obligation for either party to enter into a paid engagement. Any estimates, recommendations, or project ideas discussed during a consultation are preliminary and may change once the full project scope is confirmed.

5. Quotes, Proposals, and Pricing

All quotes and proposals are based on the information available at the time they are provided. Pricing may change if the project scope, timeline, deliverables, production requirements, locations, revisions, or client requests change.

Unless otherwise stated in writing, quotes and proposals are valid for the period specified in the proposal. If no period is specified, they are valid for 30 days.

6. Payments

Payment terms will be stated in the applicable invoice, proposal, or agreement. Depending on the project, payment may be required in full upfront, by deposit and balance, by milestone, or on a recurring basis.

Client is responsible for paying all amounts due by the stated due dates. Late payments may result in delayed production, paused work, withheld deliverables, or additional fees where permitted by law.

All fees are non-refundable unless otherwise stated in writing.

7. Client Responsibilities

To complete a project successfully, you agree to provide timely access to all required materials, personnel, locations, approvals, information, brand assets, scripts, product details, testimonials, or other content needed for the project.

You are responsible for ensuring that any materials you provide do not infringe the rights of others and that you have permission to use any logos, trademarks, music, images, footage, names, likenesses, claims, testimonials, or other third-party content supplied to us.

Project timelines may be extended if required information, approvals, access, or feedback are delayed.

8. Filming Locations, Permissions, and Releases

If filming takes place at your location, a customer location, or a third-party location, you are responsible for securing all necessary permissions, access, location approvals, and releases unless otherwise agreed in writing.

You are also responsible for ensuring that any employees, customers, guests, contractors, or other individuals appearing in the video have given appropriate permission to be filmed and included in the final content.

TDP Video Productions may provide general release forms or guidance, but you remain responsible for confirming that all necessary rights and permissions are obtained for your intended use.

9. Revisions and Approval

Projects may include a specific number of revisions, as stated in the applicable proposal or agreement. Additional revisions, new creative direction, script changes, reshoots, re-edits, new formats, or out-of-scope changes may result in additional fees.

Once you approve a deliverable, further changes may be billed separately.

If you do not provide feedback within a reasonable period, the project may be considered approved, paused, or complete at our discretion.

10. Project Timelines

We make reasonable efforts to meet agreed project timelines. However, timelines may depend on factors outside our control, including client feedback, scheduling availability, weather, location access, third-party vendors, platform delays, illness, equipment issues, or other unforeseen events.

TDP Video Productions is not responsible for delays caused by incomplete information, delayed approvals, changes in scope, or circumstances beyond our reasonable control.

11. Ownership and Usage Rights

Unless otherwise stated in writing, final approved video deliverables are licensed to the client for the business and marketing purposes described in the project agreement once all required payments have been received.

TDP Video Productions retains ownership of project files, raw footage, editing files, working files, project files, unused footage, concepts, templates, processes, and creative methods unless otherwise agreed in writing.

Raw footage, project files, or editable source files are not included unless specifically stated in the proposal or agreement.

12. Portfolio Rights

Unless otherwise agreed in writing, you grant TDP Video Productions and Creatability LLC the right to display completed work, excerpts, behind-the-scenes content, project descriptions, and client name or logo in portfolios, websites, social media, proposals, case studies, advertising, and promotional materials.

If your project is confidential or subject to specific restrictions, those restrictions must be agreed in writing before production begins.

13. Third-Party Materials

Projects may involve third-party tools, platforms, software, music libraries, stock assets, AI tools, hosting services, social media platforms, advertising platforms, or other external providers.

Use of third-party materials may be subject to separate license terms or platform rules. TDP Video Productions is not responsible for changes, outages, restrictions, copyright claims, account issues, or policy changes caused by third-party providers.

14. AI-Enhanced Services

TDP Video Productions may use AI-assisted tools for editing, transcription, captions, formatting, ideation, workflow improvement, visual enhancement, or other production-related tasks.

AI tools are used to support the creative process, but final deliverables remain subject to client review and approval. Client is responsible for reviewing all claims, captions, statements, testimonials, product details, legal disclaimers, and factual information before publication.

15. Marketing Results Disclaimer

TDP Video Productions creates video content intended to support marketing, trust-building, sales, lead generation, and brand communication. However, we do not guarantee specific business results, revenue, rankings, conversion rates, cost per lead, views, engagement, or sales outcomes.

Results depend on many factors outside our control, including your offer, market, audience, website, advertising budget, sales process, distribution strategy, pricing, competition, and follow-up.

16. Website Content

The content on this website is provided for general informational and marketing purposes only. We make reasonable efforts to keep information accurate and current, but we do not guarantee that all website content is complete, current, or error-free.

We may update, remove, or change website content at any time without notice.

17. Intellectual Property

All content on this website, including text, graphics, logos, images, videos, designs, layouts, and other materials, is owned by or licensed to TDP Video Productions, Creatability LLC, or their respective rights holders.

You may not copy, reproduce, modify, distribute, display, sell, or exploit website content without prior written permission.

18. User Submissions

If you submit information through this website, including contact forms, appointment forms, lead forms, questionnaires, or email communications, you represent that the information is accurate and that you have the right to submit it.

You authorize us to use the information you provide to respond to your inquiry, evaluate your project, provide services, and communicate with you.

Your use of this website is also subject to our Privacy Policy.

19. SMS, Email, and Communications

By submitting your contact information, you may receive communications from TDP Video Productions or Creatability LLC related to your inquiry, appointment, project, services, or marketing resources you requested.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided or contacting us directly. Transactional or service-related communications may still be sent when necessary.

20. Cookies and Tracking

This website may use cookies and similar technologies to improve user experience, analyze website traffic, support marketing, and operate website features.

By using the website, you consent to the use of cookies as described in our cookie notice or Privacy Policy. You may adjust your browser settings to refuse cookies, but some website features may not function properly.

21. Cancellations, Rescheduling, and No-Shows

If a scheduled consultation, filming session, or production appointment needs to be cancelled or rescheduled, you agree to provide reasonable notice.

Fees may apply for late cancellations, rescheduled shoots, no-shows, travel time, reserved crew time, location fees, equipment rentals, or other costs incurred due to cancellation or delay.

Specific cancellation terms may be stated in your proposal, invoice, or service agreement.

22. Refunds

Unless otherwise stated in writing, payments are non-refundable once work has begun, production time has been reserved, strategy work has been performed, or digital deliverables have been provided.

Refunds, if any, are at the sole discretion of TDP Video Productions and may be reduced by work already completed, expenses incurred, or time reserved.

23. Limitation of Liability

To the maximum extent permitted by law, TDP Video Productions and Creatability LLC will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business opportunities, data loss, reputational harm, or marketing performance losses.

Our total liability for any claim related to the website or services will not exceed the amount you paid to us for the specific service giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

24. No Warranties

The website and services are provided on an “as available” and “as is” basis, except as expressly stated in a written agreement.

We do not warrant that the website will be uninterrupted, secure, error-free, or free from viruses or harmful components. We do not guarantee any particular marketing, financial, or business outcome from use of our services.

25. Indemnification

You agree to indemnify and hold harmless TDP Video Productions, Creatability LLC, and their owners, employees, contractors, partners, and affiliates from any claims, damages, liabilities, costs, or expenses arising from:

- Your breach of these Terms.

- Your misuse of the website or services.

- Materials, content, claims, logos, footage, images, testimonials, or information you provide.

- Your violation of any third-party rights.

- Your publication, distribution, or use of final deliverables.

26. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Any disputes arising from these Terms, the website, or our services will be handled in the state or federal courts located in California, unless otherwise required by law or agreed in writing.

27. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised effective date.

Your continued use of the website or services after changes are posted means you accept the updated Terms.

28. Contact Information

If you have questions about these Terms, please contact us:

TDP Video Productions - a Creatability LLC brand
4695 Chabot Dr, Ste 200
Pleasanton, CA 94588
United States

Phone: (925) 892-3000
Website: https://www.tdpvideoproductions.com